Knowledgebase - Sarah Hayes - Customer Support Site

1 Article Account Management

Your customer support account

2 Articles Email Settings

3 Articles Firewall

Problems accessing the administrator area of your website. Blocked and blacklisted IP addresses

3 Articles Google Services

Google Analytics and reCaptcha setup

4 Articles Problems sending and receiving Email

Most Popular Articles

Why do I get a ' 550 Relay Not Permitted' error message when sending email? In order to send mail through the mail servers, the email client program must be configured to... Your Email Login Information Mail Client Manual Settings We recommend that you use IMAP and SMTP for your email account... Why does my email bounce with '550 relay not permitted'? This usually happens because the nameservers on the affected domain have been changed to make the... Why do I get the message 550 IP in XBL SBL PBL RBL or SCBL when sending mail If you receive any of these messages when trying to send email, it would appear that outgoing... Trouble accessing the administrator area of your website If you have tried, unsuccessfully, to access the administrator area of your website more than 3...

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